The point of software freedom

If you as the end-user lack those four freedoms, your ability to respond to change is tied to the vendor’s whims.

— From Open source equals software freedom, not free software by Simon Phipps. This, not mainly price, is why I think F/LOSS is important. The ability to use technology in a manner that best meets your needs, not just those needs or methods of use foreseen and accommodated by the vendor.