Seeking Information with a ‘More Knowledgeable Other’


Michael D. Ekstrand, Maria Soledad Pera, and Katherine Landau Wright. 2023. Seeking Information with a ‘More Knowledgeable Other’. ACM Interactions 30(1) (January 11th, 2023), 70–73. DOI 10.1145/3573364. Cited 5 times. Cited 3 times.

A diagram showing 5 different models of information access with an MKO.


  • Information access systems not only assist individuals, they also serve groups of users with different roles and skills in collectively seeking information.
  • The educational theory of more knowledgeable others provides a framework for understanding and supporting such interactions, thus enabling information systems